Become a Museum Ambassador

Museum Ambassador Judi

Ambassadors are at the heart of the Museum experience. They play a key role in welcoming and assisting visitors, supporting the daily operation of exhibitions, public programs and exciting community events.

Joining our volunteer team is a chance to:

  • Grow your skills in a supportive environment

  • Gain behind-the-scenes insight into exhibitions and programs

  • Be part of some of the Tweed’s most exciting cultural events

  • Meet new people and share your passion for history and community

If you’d like to contribute to one of the Tweed’s premier cultural facilities and make a difference in your community, start by reading the Ambassador Role Statement below to learn more about the duties and expectations of the role.

Then head to our volunteer portal to fill out an application form. 

Ambassador Role Statement

Volunteer position: Museum Ambassador

Council work area: Tweed Regional Museum

Location: Tweed Regional Museum Murwillumbah (corner Queensland Road and Bent Street)

Reports to: Museum Director

Hours of duty: 3-hour shift, periodic special events

Role duration: Ongoing

Primary objective

Ambassadors play a central role in welcoming and assisting visitors to the Museum, as well as contributing to the daily operation of exhibitions and public programs.

Joining our team is a great opportunity to grow your skills, expand your knowledge of our region and meet new people.

Duties and responsibilities

  • Welcome visitors to the Museum and be the first point of contact during their visit.
  • Actively promote the Museum to our visitors and community.
  • Offer courteous, helpful, and informed responses to visitor enquiries, calling on staff assistance when required.
  • Keep simple records of visitor numbers and other information as needed.
  • Assist staff with opening and closing the Museum.
  • Process retail sales of Museum shop items using our point-of-sale system (training provided).
  • Assist staff to maintain visitor safety and display security.
  • Assist on special Museum events, including school and group visits to our Tweed Heads Learning Site and our mobile ‘Museum on Wheels’ program (optional and by negotiation).

Required skills and attributes

  • An open, friendly and inclusive approach to interacting with people.  
  • A positive and helpful attitude.
  • Basic computer skills, including internet searching.
  • The ability to work as part of a team.
  • Willingness to act as an advocate for the Museum.
  • Willingness to abide by Museum and Council policies and procedures.

Your application will be placed on file until our next intake.

Please contact the Museum on 02 6670 2493 if you have any queries. 

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